Terms Conditions
Terms & Conditions: Thank you for choosing our travel package(s). By booking a trip through our website tamshaholidays.com, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred trip. All of the below mentioned terms and conditions are applicable for bookings made through our websites or by email such as: Tamsha Holidays will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of United Arab Emirates.
1. Pricing: Our policy assures you of an economic pricing, along with the convenience of making reservation by email. Unless otherwise mentioned, prices quoted on our website or via email are charged on per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, and sometimes it might be negotiable only thru email, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment: We accept almost all major credit cards, such as Visa, MasterCard,. Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement. The cardholder must retain a copy of transaction records and Merchant policies and rules.
3. Confirmation of Payment: Once the payment is done, our travel consultants will send you a confirmation slip by e-mail . Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
4. Cancellation & No-Show Policy:
4.1 Cancellation:
◾ Every Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with Tamshaholidays, client has to read cancellation policy of that particular tour which will be sent with the quotation by email.
◾ Combo tours can be cancelled, but if anyone is cancelling any of the single tour in combo then they will not able to avail combo offer, In this case Tamshaholidays will consider Individual tour price of non-cancelled tour & Refund remaining amount.
◾ Tourist Visa fees is not Refundable once payment done by payment link.
◾ While booking combo please make sure that all combo tours options are available. If not, you would only be able to enjoy the tours and services that you have seen in the options.
4.2 No Show:
◾ If you fail to turn up for hotel check in, the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.
4.3 Refunds/Cancellation: We at Tamsha Holidays rely on you, the customer, to choose carefully and ensure that the deal you select suits your needs, timing and redemption ability. If you decide over time that your hotel, tours or attractions booking voucher is no longer of interest you have to apply to the terms & condition of the cancellation policy for each service purchased.
We value your business, and whilst we aren’t responsible for the quality of the service provided by the merchant or the experience itself, we will do everything we can assist to find the best for you. So, if something major has let you down Please contact us we’ll do all we can to make things right.
Refunds/ cancelation are accepted in case of the service provider Permanently closed. Tamsha Holidays has the full right to not accept any booking for any reason, and if the booking is not acceptable by us, we will issue full refund. Refunds/ cancelation will be done only through the Original Mode of Payment.
Please note that refunds are not applicable in the following cases: - If your voucher/ Ticket has expired - if you don’t show up at the time of the check in, pick up, tours or show mentioned in your confirmation voucher, we reserve the right to charge 100% no-show fee - If you change your plans last minute - If you accidentally purchase a deal
4.4 Voucher/ Ticket Delivery: The voucher will be delivered at your email address. Please be assured to put correct email address Please be careful with your vouchers and the codes displayed on them. Anyone can redeem your voucher if they have you vouchers codes. Once redeemed, a voucher cannot be used again. If you provide these codes to a business at the time of reservation and don’t honor that reservation time, the business may at its discretion consider the voucher redeemed. So please don’t be late and do not hold your voucher for long.
5. Cancellation Procedures: Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Tamsha holidays in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Tamsha holidays cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
6. Itinerary Amendments: Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Tamsha holidays reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of major, such as flood and earthquake.
7. Hotel Accommodation & Check-in – Check-out Policy: If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. Tamshaholidays cannot be held responsible for any early or late check-in and check-out requests which are not adhered by the hotel due to their busy schedule.
8. Travel Insurance: Tamsha Holidays shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.
9. Travel Documents: It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.
10. Website Usage Restrictions: All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Tamsha Holidays. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
11. Delivery & Shipping Policy: Inclusion is mandatory and should have the below mentioned point (Applicable as per the website Products/Services). Recommended statement is “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
12. Governing Law and Jurisdiction: Inclusion is mandatory and should have any one of the below mentioned points. “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates”.
13. Security: Tamsha Holidays is secured with an EV SSL. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer help at info@tamshaholidays.com Website User By accessing or using Tamsha Holidays, you agree to be bound by and accept without limitation or qualification the following terms and conditions (“Terms and Conditions”).
14. USER REPRESENTATIONS: Users represent and warrant that they are at least 18 years old and that they possess the legal right and ability to enter into this Agreement and to use the Tamsha Holidays websites in accordance with these Terms and Conditions. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
15. USER’S AGREEMENT: Users agree to maintain the security of their user identification, password and other confidential information relating to their Tamsha Holidays account and to be responsible for all consequences resulting from use of their Account & to notify Tamsha Holidays immediately if users become aware of any unauthorized use of their Account
16. MODIFICATIONS: Tamsha Holidays reserves all the right to modify this Agreement from time to time. Such modifications will be effective immediately upon notification on this Site. Your continued use of the Site, or any of the materials contained on the site, following such notification will be deemed your conclusive acceptance of the modified Terms and Conditions.
17. PRIVACY POLICY: Tamsha Holidays collects user’s personal information for the purpose of registering Users for a ‘Deal’ and for processing payment if the Deal is released and collects user’s personal information for future promotional and marketing purposes. We will not share user’s personal information with businesses. In the event that a user’s correct and accurate personal information is not provided a registration for a deal will not be processed. Users are responsible for ensuring that their details remain current and accurate. A user’s personal information will also be used by us to contact the user to confirm payment has been processed for the deal.
18. COPYRIGHT: All material on this Site (collectively “Copyright Material”) is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site, and is protected under the law.
19. TRADE MARKS: The trademarks and logos displayed on the Site are trademarks of Tamsha Holidays, unless otherwise specified. The businesses promoted on the site provide their own logos and graphics from time to time and they warrant owning the copyright to display these images on our site. Any unauthorized use of the images may violate copyright laws, trade mark laws, the laws of privacy.
20. THIRD-PARTY RIGHTS: The foregoing provisions regarding Indemnification and Waiver, Release and Limitation of Liability are for the benefit of Tamsha Holidays and its CEO, CFO, Directors, Employees, Agents, Licensors, Suppliers and Information Providers. Each of these individuals or entities has the right to assert and enforce those provisions directly against you on its own behalf.
21. Force majeure: Tamsha Holidays and its subsidiaries are not liable for any breach of obligations where there is hindrance or prevention from carrying out obligations by any cause outside their reasonable control, including but not limited to lightning, fire, flood, extreme or severe weather, strike, lock-out, labor dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by any of such events).
22. You Can contact us at the following address:
Tamsha Holidays
S04, Greece Cluster-L13,
International City P.O. BOX 53761
Dubai, United Arab Emirates
Tel +971 56 45 888 00
E:mail info@tamshaholidays.com
This Website is Owned & Operated by Tamsha Holidays
Terms & Conditions: Thank you for choosing our travel package(s). By booking a trip through our website tamshaholidays.com, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred trip. All of the below mentioned terms and conditions are applicable for bookings made through our websites or by email such as: Tamsha Holidays will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of United Arab Emirates.
1. Pricing: Our policy assures you of an economic pricing, along with the convenience of making reservation by email. Unless otherwise mentioned, prices quoted on our website or via email are charged on per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, and sometimes it might be negotiable only thru email, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment: We accept almost all major credit cards, such as Visa, MasterCard,. Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement. The cardholder must retain a copy of transaction records and Merchant policies and rules.
3. Confirmation of Payment: Once the payment is done, our travel consultants will send you a confirmation slip by e-mail . Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
4. Cancellation & No-Show Policy:
4.1 Cancellation:
◾ Every Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with Tamshaholidays, client has to read cancellation policy of that particular tour which will be sent with the quotation by email.
◾ Combo tours can be cancelled, but if anyone is cancelling any of the single tour in combo then they will not able to avail combo offer, In this case Tamshaholidays will consider Individual tour price of non-cancelled tour & Refund remaining amount.
◾ Tourist Visa fees is not Refundable once payment done by payment link.
◾ While booking combo please make sure that all combo tours options are available. If not, you would only be able to enjoy the tours and services that you have seen in the options.
4.2 No Show:
◾ If you fail to turn up for hotel check in, the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.
4.3 Refunds/Cancellation: We at Tamsha Holidays rely on you, the customer, to choose carefully and ensure that the deal you select suits your needs, timing and redemption ability. If you decide over time that your hotel, tours or attractions booking voucher is no longer of interest you have to apply to the terms & condition of the cancellation policy for each service purchased.
We value your business, and whilst we aren’t responsible for the quality of the service provided by the merchant or the experience itself, we will do everything we can assist to find the best for you. So, if something major has let you down Please contact us we’ll do all we can to make things right.
Refunds/ cancelation are accepted in case of the service provider Permanently closed. Tamsha Holidays has the full right to not accept any booking for any reason, and if the booking is not acceptable by us, we will issue full refund. Refunds/ cancelation will be done only through the Original Mode of Payment.
Please note that refunds are not applicable in the following cases: - If your voucher/ Ticket has expired - if you don’t show up at the time of the check in, pick up, tours or show mentioned in your confirmation voucher, we reserve the right to charge 100% no-show fee - If you change your plans last minute - If you accidentally purchase a deal
4.4 Voucher/ Ticket Delivery: The voucher will be delivered at your email address. Please be assured to put correct email address Please be careful with your vouchers and the codes displayed on them. Anyone can redeem your voucher if they have you vouchers codes. Once redeemed, a voucher cannot be used again. If you provide these codes to a business at the time of reservation and don’t honor that reservation time, the business may at its discretion consider the voucher redeemed. So please don’t be late and do not hold your voucher for long.
5. Cancellation Procedures: Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Tamsha holidays in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Tamsha holidays cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
6. Itinerary Amendments: Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Tamsha holidays reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of major, such as flood and earthquake.
7. Hotel Accommodation & Check-in – Check-out Policy: If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. Tamshaholidays cannot be held responsible for any early or late check-in and check-out requests which are not adhered by the hotel due to their busy schedule.
8. Travel Insurance: Tamsha Holidays shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.
9. Travel Documents: It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.
10. Website Usage Restrictions: All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Tamsha Holidays. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
11. Delivery & Shipping Policy: Inclusion is mandatory and should have the below mentioned point (Applicable as per the website Products/Services). Recommended statement is “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
12. Governing Law and Jurisdiction: Inclusion is mandatory and should have any one of the below mentioned points. “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates”.
13. Security: Tamsha Holidays is secured with an EV SSL. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer help at info@tamshaholidays.com Website User By accessing or using Tamsha Holidays, you agree to be bound by and accept without limitation or qualification the following terms and conditions (“Terms and Conditions”).
14. USER REPRESENTATIONS: Users represent and warrant that they are at least 18 years old and that they possess the legal right and ability to enter into this Agreement and to use the Tamsha Holidays websites in accordance with these Terms and Conditions. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
15. USER’S AGREEMENT: Users agree to maintain the security of their user identification, password and other confidential information relating to their Tamsha Holidays account and to be responsible for all consequences resulting from use of their Account & to notify Tamsha Holidays immediately if users become aware of any unauthorized use of their Account
16. MODIFICATIONS: Tamsha Holidays reserves all the right to modify this Agreement from time to time. Such modifications will be effective immediately upon notification on this Site. Your continued use of the Site, or any of the materials contained on the site, following such notification will be deemed your conclusive acceptance of the modified Terms and Conditions.
17. PRIVACY POLICY: Tamsha Holidays collects user’s personal information for the purpose of registering Users for a ‘Deal’ and for processing payment if the Deal is released and collects user’s personal information for future promotional and marketing purposes. We will not share user’s personal information with businesses. In the event that a user’s correct and accurate personal information is not provided a registration for a deal will not be processed. Users are responsible for ensuring that their details remain current and accurate. A user’s personal information will also be used by us to contact the user to confirm payment has been processed for the deal.
18. COPYRIGHT: All material on this Site (collectively “Copyright Material”) is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site, and is protected under the law.
19. TRADE MARKS: The trademarks and logos displayed on the Site are trademarks of Tamsha Holidays, unless otherwise specified. The businesses promoted on the site provide their own logos and graphics from time to time and they warrant owning the copyright to display these images on our site. Any unauthorized use of the images may violate copyright laws, trade mark laws, the laws of privacy.
20. THIRD-PARTY RIGHTS: The foregoing provisions regarding Indemnification and Waiver, Release and Limitation of Liability are for the benefit of Tamsha Holidays and its CEO, CFO, Directors, Employees, Agents, Licensors, Suppliers and Information Providers. Each of these individuals or entities has the right to assert and enforce those provisions directly against you on its own behalf.
21. Force majeure: Tamsha Holidays and its subsidiaries are not liable for any breach of obligations where there is hindrance or prevention from carrying out obligations by any cause outside their reasonable control, including but not limited to lightning, fire, flood, extreme or severe weather, strike, lock-out, labor dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by any of such events).
22. You Can contact us at the following address:
Tamsha Holidays
S04, Greece Cluster-L13,
International City P.O. BOX 53761
Dubai, United Arab Emirates
Tel +971 56 45 888 00
E:mail info@tamshaholidays.com
This Website is Owned & Operated by Tamsha Holidays
Copyright © 2012 - 2021 Tamsha Holidays. All rights reserved.
Website Owned & Operated by Tamsha Holidays.
developed by Nine Square Marketing
developed by Nine Square Marketing
